Some connection issues can also be resolved by restarting your PC after installing Droid Transfer.Mobile data can be re-enabled after disconnecting from Droid Transfer. Disable mobile data on your Android device while using Droid Transfer, as having mobile data enabled has occasionally prevented your phone and your PC from connecting.Please see the instructions on how to configure Windows Firewall to allow Droid Transfer to connect to your phone. Check that your Windows Firewall is configured correctly.WiFi and ethernet, choose the IP address under the QR code that matches your phone's IP address by clicking on it as shown below. If your PC has multiple internet connections, e.g.Please note: If you are using a VPN on any of your devices, you will need to turn it off as VPNs change the IP Address for your device. To find your phone's IP address, go to Settings > About device > Status. Your PC's IP address will be displayed under the QR code in Droid Transfer.The IP address is an identification number assigned to each device connected to the Internet. To check if your phone and PC are on the same Wi-Fi, make sure that your phone's IP address is the same as the IP address of your PC.To connect your phone and your PC over Wi-Fi, your mobile needs to be connected to the same Wi-Fi network that your computer is on.While using Droid Transfer make sure your phone remains on, and the Transfer Companion app is visible on your phone's screen - don't return to your home-screen or switch to another app.How to Fix a Failed Connection to Droid Transfer If you're having difficulties with this connection, and to ensure that a stable connection is maintained, please go through the troubleshooting steps below. To copy apps and data on your new Android device, tap Copy.Last Updated: Thu | Author: Wide Angle Softwareįor most users, connecting your phone and your PC over Wi-Fi can be done simply by scanning the QR code in Droid Transfer with the Transfer Companion app on your phone, as detailed in our Droid Transfer quick-start guide. We recommend you connect both phones to an active internet network when you set up your new Android.However, only one of either step is required for data transfer, as long as you have internet. We recommend you perform both these steps.To turn on your data network, insert your SIM card or download your eSIM from your carrier.To connect to Wi-Fi, choose from the list of available networks when prompted.Step 2: Connect to Wi-Fi or a mobile network Tip: You can change your phone’s language or vision settings now if needed. Turn on your Android device and tap Start. Certain phone settings (varies by phone and Android version).Contacts and calendars synced to services other than Google.Accounts other than Google Accounts and their data.Data from apps that don't use Android backup.Apps that aren’t from the Google Play Store. ![]()
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